INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What time is check-in and check-out?

Check-in is at 2:00 PM and check-out is at 12:00 PM (noon). Early check-in or late check-out may be available upon request, subject to availability.

How far is the hotel from the beach?

We are conveniently located in Bang Tao, just a short drive from the beautiful Bang Tao Beach. Our team can provide directions and local beach recommendations.

Do you provide airport transfer?

Yes, we offer private van transfer service to and from Phuket International Airport. Please contact us in advance to arrange your pickup.

Do you offer motorbike rental?

Yes, motorbike rental is available for guests who want to explore Phuket independently. Our team can also recommend the best routes and local attractions.

Is breakfast included?

Breakfast is not included in our rooms, but there are plenty of easy options. A well-known local café offers breakfast delivery, and you can also use Grab or other apps for morning orders. Additionally, Bang Tao has several nearby cafés and restaurants serving breakfast.

Can you arrange tours or activities?

Absolutely. While staying in Phuket, we’re happy to recommend trusted local tour operators who can assist with arranging tours, activities, and restaurant reservations based on your interests.

Is the hotel family-friendly?

Yes, we welcome families and can accommodate guests of all ages in our comfortable, home-like environment.

Do you have Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the property.

Can I smoke in the room?

No, all rooms are non-smoking. However, you may smoke on the balcony or in the designated smoking area by the pool.

What is your cancellation policy?

Cancellation policies vary depending on your booking rate and season. Please refer to your booking confirmation or contact us directly for specific details.

INFORMATION ABOUT US

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